Resident Support Supervisor / Social Workers Supervisor

See Yourself in Our Story

Resident Support Supervisor / Social Workers Supervisor

Do you want to be a voice for seniors in Calgary? Do you want to help build communities that support independence, dignity and aging in community? Do you want to be part of a best-in-class results-based organization?

Our employees make a difference in the Silvera story and in the unique stories of each of our 1,500 residents. Our team works every day in our resident’s homes as leading advocates and caring providers of affordable homes and services for lower-income seniors.

We believe in a diverse workforce, career advancement, employee recognition and offering competitive salary and benefits package. We are committed to ongoing training and support for all employees, which helps them to create their careers and excel in providing professional and superior service to our residents.

This, we believe, makes us an employer of choice and a great place to work.

See yourself in our story as a Resident Support Supervisor / Social Workers Supervisor

We currently have a full-time opportunity in our Beaverdam Community in SE Calgary. As a Resident Support Supervisor you will be working closely with the Placement Supervisor, this position assists community managers and residents to enhance their well-being by providing information, individual support, access and referral to services and programs. This role has accountability for direct supervision of Resident Support Coordinators.

Key responsibilities include:

  • Provides support to residents and their families in the transition process for residents arriving, during orientation, transferring between communities and transferring outside of Silvera.
  • Reviews and addresses complex referral cases, manages caseloads and resident support programs.
  • Play a crucial role in process improvements, identify training needs and provides recommendations to the manager of support services.
  • Establishing and maintaining working relationships with community agencies.
  • Supervises, motivates and monitors staff to ensure compliance with Silvera policies, procedures and standards.
  • Organize monthly team meetings and facilitate case consultation

Desired qualifications:

  • Degree or diploma in Social Work and registration with ACSW or eligibility to obtain
  • Leadership skills within a fast-paced self-managed team environment.
  • Experience and understanding of working with older adults, their families and the integration of services.
  • Case management experience, including complex cases
  • Must have own vehicle as travel is required



We thank all applicants; however, only those selected for an interview will be contacted.


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